V4 Future Sports Festivals chatbot

Introduction

This chatbot - designed for the most significant Hungarian e-sport event so far - brought the audience’s experience to the next level by a considerable number of innovative solutions, from chat‑casting matches to cosplay voting.

Customer
V4 Future Sports Festivals chatbot
Platform
Messenger

Project goal

Our goal was to develop a chatbot with a user experience that fits the sophisticated audience of a large-scale e-sport event. Furthermore, we aimed to create a solution that provides up-to-the-minute information about relevant events for viewers, either following the games on the spot or through live streams. The main challenge lay in having a colorful and massive event at hand that involved dozens of teams.

Project details

We called the core function of the bot “match following”: if a user chose to follow a match, they got instant notifications when the session had started, or its status had changed. A unique administration system helped organizers update information speedily: they just had to enter the changes in scores, and the system placed the numbers into pre‑written sentences automatically. The bot provided information about programs and exhibitors, enabled users to vote on the cosplay competition, and contained a detailed database of matches, players, and teams.

Chatbot functions

Event intelligence
Live Agent system
Self‑service system
Programs
Exhibitors
Live game stream
Following games
Following team
Cosplay voting

You can read more about RoboRobo's services here.

Integrated systems

RoboRobo Chatbot Studio logo

Project goal

Our goal was to develop a chatbot with a user experience that fits the sophisticated audience of a large-scale e-sport event. Furthermore, we aimed to create a solution that provides up-to-the-minute information about relevant events for viewers, either following the games on the spot or through live streams. The main challenge lay in having a colorful and massive event at hand that involved dozens of teams.

Chatbot functions

Event intelligence
Live Agent system
Self‑service system
Programs
Exhibitors
Live game stream
Following games
Following team
Cosplay voting

You can read more about RoboRobo's services here.

Project details

We called the core function of the bot “match following”: if a user chose to follow a match, they got instant notifications when the session had started, or its status had changed. A unique administration system helped organizers update information speedily: they just had to enter the changes in scores, and the system placed the numbers into pre‑written sentences automatically. The bot provided information about programs and exhibitors, enabled users to vote on the cosplay competition, and contained a detailed database of matches, players, and teams.

Integrated systems

RoboRobo Chatbot Studio logo
“RoboRobo brought a chatbot to the festival which - whenever it was requested - informed users automatically about the ongoing events anywhere and anytime. My personal favorite was the match following function!”
Dániel Hodozsán V4 Future Sports Festival chatbot review
Dániel Hodozsán
Organiser - V4 Future Sports Festival
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