Chatbot modules

Our constantly expanding chatbot modules make it possible to build our users’ chatbot applications fast and cost-effective. The modules are using the advantages of the testing as well as the built in graphical platforms.

Order tracking

Customers can track and follow the status of their orders through the chatbot as soon as they place them.

Checking stock

Users can gather information about items available in stock or shops by using the chat or the graphical platform.

Product finder

With our ergonomic product finder users can look for and find the items they wish for within seconds.

Product bookmark

You only need one click on the webpage to have an already saved product in the chatbot as a user. This way you can access your product anytime.

Ticket system

Users can save their error tickets through the self‑serving menu which will be sent to an integrated CRM system.


Users are able to make appointments easily while also getting notifications as they get closer to them.

Business information

Users can access information about a business’ closing hours, address and contact through the chatbot.

Credit calculator

Through the chatbot users can access a credit calculator that is able to save the calculated credit.

Cupon system

We provide unique discounts for our users which are linked to certain activities. These can be checked online or face to face as well.

Live Agent

In our hybrid chatbots, a user can ask for a live agent. Customer service representatives can talk with the users through the chat platform.

Rating live agents

Finished conversations with the live agents can be rated by the users. These results are saved to the dialogue and to the live agents as well.

Live agent analyser

The system saves the behavior, reaction time, the length of dialogue, and the used expressions. This way a live agent's efficiency can be rated through statistics.

Live quiz games

We can invite players to a live quiz game through chatbots, who might even appear on jumbotrons during the program.

HTML5 games

We can make HTML5 games inside the chatbots. This way we are able to present and communicate your brand's messages to the chatbot users in an interesting and eye‑catching way.


With the use of chatbot technology we can provide a possibility to filter and search on a program list of an event.

Networking module

At events we facilitate networking and contact building with our networking module.

Private Facebook answer

The chatbot is able to automatically start a conversation with users based on their Facebook post comments.

Dynamic IVR contact

We are able to direct users to the chatbot from IVR menus in a way that the bot will already know the menu from which the user has been directed, as well as the function the user has started.

E-commerce intelligence

Our chatbot intelligence designed for online and webshop shopping is able to recognize the most common topics and the special topics as well. It can answer the questions of the users automatically.

Financial intelligence

Our solution focuses on the fields of banks and insurance and informs the chatbot users in a quick and efficient way.

HR intelligence

Our HR chatbot provides instant answers to the questions that keep employees' minds occupied the most.

And more thank 20 other modules!
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Happy to share our achievements!

An instant solution to common e-commerce problems, day and night: that's what Decathlon customers get - smoothly and automatically!

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Extreme Digital

In its first year of launch, Extreme Digital’s chatbot has helped more than 220 000 customers and increased customer service efficiency significantly.

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